Shipping policy
Shipping Information
Thank you for shopping with KOFLAN. We want to ensure your order arrives safely and on time.
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
UK Domestic Shipping:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
International Shipping:
- Standard International: 7-14 business days
- Express International: 3-7 business days
Please note that delivery times may vary depending on your location and customs processing for international orders.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at your-email@example.com within 48 hours of delivery, and we will work to resolve the issue.
Contact Us
If you have any questions about shipping, please contact us and we'll be happy to help.